Proof, not promises.
Three real insurance call outsourcing deployments inside P&C agency and MGA networks: a full-time answering service running across hundreds of offices, a high-volume lead qualification line, and a policy and claims servicing line built around one MGA's own systems. Real numbers, nothing staged.
State Farm answering service
100%
of inbound calls answered live, no voicemail
12,000 calls a day
handled across the full deployment
91% unaware
callers who never realized it was AI
Allstate lead qualification
35,000 calls a day
full 19-question intake completed on every one
1,200 offices
matched in real time by territory and risk tier
100% verified
addresses checked against a live API before the call ends
MGA policy & claims servicing
450 calls a day
policy status, payments, ID cards, and claims follow-up
85% autonomous
of calls resolved fully without a person
InsureSoft integrated
policy and claims data read live on every call
See what this looks like on your call types
Hear real handling, then talk to our team about your lines of business.